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AccessMedicine
From McGraw-Hill



Product Information

Description
Visit the McGraw-Hill website for a detailed description of AccessMedicine.

Title List
A list of the titles included is available at AccessMedicine title list.

Free Trial
Complete the Trial Request Form in order to request a free trial of this product.

Demo/Guided Tour
An online demo or guided tour of this product is available by visiting the McGraw-Hill website at AccessMedicine demo.  If you are interested in a hosted or more in-depth demo of this product, please check the Training Schedule for a Products & Services Showcase on this product or contact BCR to arrange a demo with the vendor partner.


Subscription Information

Subscription Period - Rolling
Subscriptions period is for one year and may be started at any time.  Subscriptions will typically start on the first (1st) or the fifteenth (15th) of the next month, depending on the vendor partner, the date the order was received by BCR and the time to process your order.

Renewals
Approximately three (3) months before your subscription is due to expire you will receive a renewal notice from BCR with instructions on how to renew your subscription  Renewal announcements are also posted in BCReview.

Cancellations
For a full refund on a new subscription, the subscription must be canceled within thirty (30) days of the subscription start date.  Otherwise, subscriptions may not be canceled any at time other than during the renewal process.

License Agreement
For new orders, you must complete, sign and send a License Agreement.  If you are a renewing subscriber for this product, there is no need to complete a new license agreement.

Payment

Payment/Invoice
Do not send payment with your order.  You will be invoiced in the first two weeks of the month following the start of your subscription.

Purchase Orders (POs)
BCR does not require Purchase Orders.  If your organization requires you to issue a Purchase Order, please make the PO to BCR, not the vendor partner.  If you mail or fax a Purchase Order to BCR, please include information on the PO that BCR can use to match it to your Web order (e.g. school and district name, common and legal name of the library or university) and mark the PO "Confirmation Copy."

Credit Cards
BCR accepts credit cards.  In order to make a payment with a credit card, select "Credit Card" in the payment section and complete the required information.

If you are filing for tax exemption, you must submit a Tax Exempt Certificate, Direct Pay Certificate, or Letter Stating Exempt Status.

Pricing and Quotes
Pricing for this product is done by Custom Quote.  Complete the Quote Request Form.

Order/Renewal Form
Complete the Order/Renewal Form to order or renew this product.


Support Information

Authentication
IP Access

Access to this resource is controlled by IP number filtering.  This type of authentication allows a user from any computer within the identified IP range (in your library, school, on your campus, in your organization) to access the database simply by going to the appropriate URL. 

If you would like to learn more about IP numbers, read the IP Address FAQ.

Report IP filtered access problems or changes to:
     Phone: 888.307.5984
     Email: OnlineCustomer_Service@mcgraw-hill.com

Remote Access
Referring URL access is available.  Email to Maura Hadaway your institution's user name and password, as well as the URL of the page where the referring URL will be placed. McGraw-Hill requires the library to authenticate the user prior to allowing the user access to the referring

Access
In order to access this product, you will need to direct your users to the following URL: http://www.accessmedicine.com/

You may place links to this URL on your library’s website, in bibliographic instruction materials, in learning management systems, etc.  Access is limited to authenticated users.

Usage Statistics
Usage statistics are available online.

Website: http://www.accessscience.com/statistics/

Login: Institution username and password.

Technical & Customer Support

Technical Support
Email: mhprofessional_support@hudsonsoft.com
Website: http://s3.parature.com/ics/support/default.asp?deptID=4330
Phone: 800.448.1237
Fax: (US) 617.783.4375

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