American History Online
From Facts on File
Product Information
Description
Visit the Facts on File website for a detailed description of American History Online.
Free Trial
A free trial of this product is available by visiting the Facts on File Web Web site at American History Online free trial.
Demo/Guided Tour
If you are interested in a hosted or in-depth demo of this product, please check the Training Schedule for a Products & Services Showcase on this product or contact BCR to arrange a demo with the vendor partner.
Subscription Information
Subscription Period - Rolling
Subscriptions period is for one year and may be started at any time. Subscriptions will typically start on the first (1st) or the fifteenth (15th) of the next month, depending on the vendor partner, the date the order was received by BCR and the time to process your order.
Renewals
Approximately three (3) months before your subscription is due to expire you will receive a renewal notice
from BCR with instructions on how to renew your subscription. Renewal announcements are also posted
in BCReview.
Cancellations
For a full refund on a new subscription, the subscription must be canceled within fifteen (15) days of the subscription start date. Otherwise, subscriptions may not be canceled at any time other than during the renewal process.
Payment
Payment/Invoice
Do not send payment with your order. You will be invoiced in the first two weeks of the month following the start of your subscription.
Purchase Orders (POs)
BCR does not require Purchase Orders. If your organization requires you to issue a Purchase Order, please make the PO to BCR, not the vendor partner. If you mail or fax a Purchase Order to BCR, please include information on the PO that BCR can use to match it to your Web order (e.g. school and district name, common and legal name of the library or university) and mark the PO "Confirmation Copy."
Credit Cards
BCR accepts credit cards. In order to make a payment with a credit card, select "Credit Card" in the payment section and complete the required information.
Pricing and Quotes
Pricing for this product is done by custom quote. Complete the Quote Request Form.
Support Information
Authentication
IP Access
Access to this resource is controlled by IP number filtering. This type of authentication allows a user from any computer within the identified IP range (in your library, school, on your campus, in your organization) to access the database simply by going to the appropriate URL.
If you would like to learn more about IP numbers, read the IP Address FAQ.
Remote Access
Username/Password (usernames and passwords should be a minimum of four characters).
Remote Barcode Authentication (please provide us with your barcode prefix and the corresponding barcode length).
Secure Referring URL (please provide us with your password protected URL)
Access
In order to access this product, you will need to direct your users to the following URL: www.fofweb.com.
You may place links to this URL on your library’s website, in bibliographic instruction materials, in learning management systems, etc. Access is limited to authenticated users.
Usage Statistics
Usage statistics are available online. Contact technical support or your Facts On File regional manager to obtain the website address.
Technical & Customer Support
Technical Support
Email: support@factsonfile.com
Phone: 800.322.8755 ext 4230
