Emerald Backfiles
From Emerald
Product Information
Description
Visit the Emerald website for a detailed description of Emerald Backfiles.
Demo/Guided Tour
An online demo or guided tour of this product is available by visiting the Emerald website at Emerald Backfiles demo. If you are interested in a hosted or more in-depth demo of this product, please check the Training Schedule for a Products & Services Showcase on this product or contact BCR to arrange a demo with the vendor partner.
Subscription Information
Subscription Period – Annual (January-December)
Subscription period is from January 1 – December 31. Libraries may join the subscription at any time during the year; midyear subscriptions will be rounded up to the next whole month and whole dollar. Minimums and administrative fees are not waived or prorated for midyear subscribers.
Also available to purchase in perpetuity
Renewals
Approximately three (3) months before your subscription is due to expire you will receive a renewal notice
from BCR with instructions on how to renew your subscription. Renewal announcements are also posted
in BCReview.
Cancellations
For a full refund on a new subscription, the subscription must be canceled within thirty (30) days of the subscription start date. Otherwise, subscriptions may not be canceled at any time other than during the renewal process.
Payment
Payment/Invoice
Do not send payment with your order. You will be invoiced in the first two weeks of the month following the start of your subscription.
Purchase Orders (POs)
BCR does not require Purchase Orders. If your organization requires you to issue a Purchase Order, please make the PO to BCR, not the vendor partner. If you mail or fax a Purchase Order to BCR, please include information on the PO that BCR can use to match it to your Web order (e.g. school and district name, common and legal name of the library or university) and mark the PO "Confirmation Copy."
Credit Cards
BCR accepts credit cards. In order to make a payment with a credit card, select "Credit Card" in the payment section and complete the required information.
Pricing and Quotes
Complete the Quote Request Form to receive a quote for this product.
Order/Renewal Form
Complete the Order/Renewal Form to order or renew this product.
Support Information
Authentication
IP Access
Access to this resource is controlled by IP number filtering. This type of authentication allows a user from any computer within the identified IP range (in your library, school, on your campus, in your organization) to access the database simply by going to the appropriate URL.
If you would like to learn more about IP numbers, read the IP Address FAQ.
Send IP number changes to the tech support email.
Access
In order to access this product, you will need to direct your users to the following URL: http://www.emeraldinsight.com .
You may place links to this URL on your library’s website, in bibliographic instruction materials, in learning management systems, etc. Access is limited to authenticated users.
Usage Statistics
Usage statistics are available online.
Technical & Customer Support
Technical Support
Email: support@emeraldinsight.com
Website: http://www.emeraldinsight.com/info/help/toolkit/index.jsp
Phone: 866.901.1923
Fax: 011.44.01274.785204
