Dialog
From ProQuest
Product Information
Description
Visit the
ProQuest website for a detailed description of Dialog.
Demo/Guided Tour
If you are interested in a hosted or in-depth demo of this product, please check the Training Schedule for a Products & Services Showcase on this product or contact BCR to arrange a demo with the vendor partner.
Subscription Information
Subscription Period – Annual (July-June)
Subscription period is from July 1 – June 30. Libraries may join the subscription at any time during the year; midyear subscriptions will be rounded up to the next whole month and whole dollar. Minimums and administrative fees are not waived or prorated for midyear subscribers.
Renewals are due by June 20 of each year.
Renewals
Approximately three (3) months before your subscription is due to expire you will receive a renewal notice
from BCR with instructions on how to renew your subscription. Renewal announcements are also posted
in BCReview.
Cancellations
Cancellations are accepted througout the year. Notice must be received in writing or via the online form.
License Agreement
A BCR contract is required. If you would like to receive a contract for this product, contact BCR.
Payment
Payment/Invoice
Do not send payment with your order. You will be invoiced in the first two weeks of the month following the start of your subscription.
Purchase Orders (POs)
BCR does not require Purchase Orders. If your organization requires you to issue a Purchase Order, please make the PO to BCR, not the vendor partner. If you mail or fax a Purchase Order to BCR, please include information on the PO that BCR can use to match it to your Web order (e.g. school and district name, common and legal name of the library or university) and mark the PO "Confirmation Copy."
Credit Cards
BCR accepts credit cards. In order to make a payment with a credit card, select "Credit Card" in the payment section and complete the required information.
Pricing and Quotes
Pricing for this product is based on the type of organization (academic, public, special) and the montly usage of the product.
Corporate and Special Libraries
- No minimum annual usage commitment;
- $100 per password annual administrative fee from BCR;
- 1 percent discount on actual database usage costs (excluding telecommunications, taxes and CD-ROMs);
- $18 monthly fee, $216 total per year per password from Dialog;
- $50 transfer/new account fee from Dialog (first year only);
Academic and Public Libraries
- No minimum annual usage commitment;
- $100 per password annual administrative fee from BCR;
- 2 percent discount on actual database usage costs (excluding telecommunications, taxes and CD-ROMs);
- $18 monthly fee, $216 total per year per password from Dialog;
- $50 transfer/new account fee from Dialog (first year only);
Renewal Form
Complete the Renewal Form to renew this product.
Support Information
Access
In order to access this product, you will need to direct your users to the following URLs: Web based search access: http://www.dialogweb.com ; Menu driven search access: http://www.dialogselect.com ; Command line search access: http://www.dialogclassic.com .
You may place links to this URL on your library’s website, in bibliographic instruction materials, in learning management systems, etc. Access is limited to authenticated users.
Technical & Customer Support
Technical Support
Email: customer@dialog.com
Website: http://support.dialog.com/products/
Phone: 800.334.2564 or 650.254.8500
Hours: 5am-5pm PST
Documentation
Website: http://library.dialog.com/
Training
Website: http://training.dialog.com/
